Terms of service

Shopping with Shop Geye

Last updated: October 11, 2026.

Shop Geye is an online store operated by Geye Studios, based in Quebec, Canada. These terms describe shopping on shopgeye.com. Contact us at contact@shopgeye.com or through Contact & Help. Learn about our brands on the Geye Studios page.

Products and information

Read the product description, quantity, size, ingredients or materials, care instructions and supplier details before ordering. Images illustrate products; colours may vary with screen settings. Availability can change. Product claims are limited to the information provided for the specific item. Contact us if a detail is unclear.

Prices and payment

Prices are displayed in the currency shown on the store. The Canadian storefront uses Canadian dollars (CAD). Applicable taxes and shipping charges are shown at checkout before payment. Discounts apply only according to their stated conditions. Price changes apply to future purchases and do not change an already confirmed order.

Orders and changes

Provide accurate contact and delivery information and use an authorized payment method. Your confirmation email records your order details. If an item is unavailable or a material listing error affects an order, we will contact you to explain the issue and arrange an agreed solution or refund. Contact us promptly to request a change or cancellation. Once an order is being fulfilled or has shipped, a change may no longer be possible; applicable legal cancellation rights remain in effect.

Supplier fulfillment and delivery

Shop Geye sells selected products fulfilled by its suppliers. Orders containing products from different suppliers may arrive in separate parcels and may incur separate shipping charges, as shown at checkout. Delivery depends on stock, processing, destination and the carrier. Estimated delivery times are not guaranteed arrival dates. You will receive an email when your order is shipped. Read our Shipping policy for details. Contact Shop Geye for help with your order; supplier fulfillment does not remove our responsibilities to you.

Returns, refunds and product problems

Our Returns & refunds policy explains eligible returns, exclusions, authorization, shipping costs and refund timing. Contact us before sending a return so we can provide the correct instructions and address. Report damaged, faulty or incorrect items promptly. Nothing in these terms or our policies limits rights or remedies available under applicable consumer law.

Privacy and responsible use

Our Privacy policy explains how personal information is handled. Do not send passwords or full payment-card details through our contact form or email. Do not misuse the store, interfere with its operation, submit fraudulent orders or infringe another person’s rights. Third-party links lead to separate services with their own terms.

Updates and questions

We may update these terms for future use of the store. The date above identifies this version; updates do not remove rights attached to an existing order. These terms are subject to applicable Canadian and Quebec law, without excluding mandatory protections that apply to you. For questions, email contact@shopgeye.com.